Pastoral Student Support Workers

Launceston College are looking for two Pastoral Student Support Workers to join their team in September.

The purpose of this role is to provide all possible support to students so that they make the best possible progress in all aspects of their development. The full job description is detailed below.

Contract: Permanent, to commence in September 2020
Hours: 37 hours per week, term time only
Salary: Grade C1, (FTE £18,000) Actual salary £14888.84

To apply for this job, please download and complete the application form from our main recruitment page at

We reserve the right to close this advert and interview and appoint earlier than the advertised closing date should there be a good response to the advert, so early applications are warmly invited.

Closing date for applications is Friday 10th July, 9am

Interview Date: TBC


Job Description

Duties and Responsibilities:


  • To work under the direction of the Key Stage 3 and 4 ALT leads.
  • To provide support for the Key Stage 3 & 4 ALT leads and all other members of the House team.
  • To provide appropriate support, advice and information to all staff involved with the key students.
  • To liaise with staff about students who have been identified as a cause for concern.
  • To be involved with appropriate staff development.
  • To work with external agencies as appropriate e.g. Social Services, KOOTH, CAMHS, School Nurse.

 Student support/welfare

  • To play a major part in the student facing overall care and guidance of students within your responsibility, including being the key point of contact for those students.
  • To pay special attention to the needs and welfare of any vulnerable students, including pupil premium and SEN students within your area of responsibility.
  • To meet with students in response to identified concerns, either from staff or from students themselves.
  • To support the safeguarding of students within your area of responsibility.


  • To provide the main point of contact for students and their families.
  • To help to develop and maintain effective, open and regular channels of communication with the parents/guardians of students in your area of responsibility.
  • To assist tutors in maintaining good communications with parents/guardians.
  • To meet with parents/guardians when appropriate.
  • To arrange meetings with students in response to family concerns.


  • To record all relevant and appropriate information regarding students, including maintaining student records.
  • To deal with administrative matters relating to students within your area of responsibility and to deal with general enquiries regarding Launceston College.

For example, this includes, relevant student related paperwork, making appointments and other administrative duties relevant to support the House and Head of House    

  • To provide data as required by outside agencies.
  • To deal with administrative matters concerning events relevant to students in your area of responsibility, such as non-faculty trips, visits and events including transition and Year 11 Leaver’s events (e.g. letters, consent forms, risk assessments, bookings, collection of money).


  • To record all relevant and appropriate information on the SIMS system.
  • To carry out any other administrative duties that are associated with the House.
  • Preparations for parent teacher meetings and APLUS day
  • To liaise with Careers Southwest regarding student progression and welfare.
  • To be aware of and adhere to the applicable rules, regulations, legislation and procedures e.g. County Council (Equal Opportunities Policy, Code of Conduct) and national legislation (Health and Safety, Data Protection).
  • To maintain confidentiality of information acquired in the course of undertaking duties.
  • To be responsible for your own continuing self-development, undertaking training as appropriate.
  • To undertake other duties appropriate to the grading of the post as required.
  • To be first aid trained and to cover the College first aid requirements as necessary.
  • To cover reception on a rota basis as necessary.


Safeguarding Statement:
Launceston College Multi Academy Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All posts are subject to DBS clearance and appropriate pre-employment checks.